It is said that the first impression is always the best. Front desk plays a critical role, they will be responsible for the first impression to make it best or the worst. Training your front desk team on hospitality excellence will uphold your brand awareness and helps to grow your business. Greeting with a smile:   […]

Word-of-mouth is considered to be the most effective way to promote a business. Wom(word of mouth or viva voce is nothing but passing information from person to person by oral communication). If you are a small business(hotel), and doesn’t have much of investment to promote your brand then you should really follow some of our […]

Marketing tools for hotel is very essential. It would be very difficult for smaller/budget hotel to have paid marketing tools hence we have list out 20 free tools to boost your business.   1. Google my business Easy-to-use and free to  use for business to manage their online presence across Google, which includes search and […]

Artificial intelligence(AI) makes booking travel easier and ensures travelers to get the best price. AI can save business time and money, while potentially eliminating human error and allowing tasks to be performed. Artificial Intelligence(AI): The theory and development of computer systems able to perform tasks normally requiring human intelligence such as visual perception, speech recognition, […]

SEO(search engine optimization) is key to the page traffic. Everyone of us understands the importance of online and search engine traffic. We have listed out top 10 tools to get you started on SEO. SEO includes both creative and technical components to help marketers and business owners achieve top ranking, more website traffic, and brand […]

If you are new to channel management, and not sure what channel management is? what it does? No worries we are here to provide you the complete details(beginner’s guide to channel management). Also, Click Here to read the interesting article which explains ABCD(Always be closing deals) of the channel management.   What is Channel in Channel Management? […]

Loyal customers usually book a hotel through brand site or with the references. Leisure or business travelers follow the OTAs(Online travel agencies) to book the rooms. The distribution at hotel starts with the PMS(Property management system). According to 2018 survey, hotel should know the 10 distribution solutions; click here to know them. OTAs(Online travel agencies) OTAs […]

To get connected with the guests and drive the direct revenue, SEO is highly important and probably most of us know that. First of all, let’s understand what SEO is and what it does? Then comes SEO terms for hoteliers to rank higher. SEO: Search engine optimization. What SEO does? Increases the quality and quantity […]

Google my  business(GMB) is a tool for business and organizations to manage their online presence across google which includes search and maps. This tool helps small businesses to connect with their customer by assembling all the information at one place that too free of cost. There are tons of reason to use Google my business, […]

Online reviews are so important for every business, mostly for the hospitality industry.  An online review is as important as a personal recommendation. As we are in digital generation, for nearly 9 in 10 customers reads online reviews. Ultimately,  online reviews increases the sales and revenue. Research shows that 78% of customers use online reviews […]