Job Archives

Operations Analyst

  • Respond phones calls/email, respond on tickets and provide excellent customer service in a timely and efficient manner

  • Troubleshoot problems and coordinate with various internal departments to resolve problems.

  • Need to manage and open tickets on behalf of customer calls and email

  • The first level analysis on the tickets on its own based on its own

  • Providing resolution on the tickets based on the response from respective teams.

  • Categorize tickets based on the ticket details and escalate it to the concerned team.

  • Provide problem analysis and resolve client issues with the aid of available helpdesk tools

  • Ensure accurate call comments are entered and appropriate information is provided in every (especially escalated) calls.

  • Ensure call standards are maintained with respect to greeting, problem identification, proposed solution and conclusion.

  • Collaborate with team members on knowledge transfer, support policies, procedures and standards

  • Excellent communication and analytic skills.

  • Task oriented and focused in approach to meet the timelines.

  • Proactive, Enthusiastic, highly self-motivated, Goal oriented and Results driven.

  • Strong skills on creating RESTful applications with Python.

  • Fast Learner, very good interpersonal skills, positive attitude

  • Willing to relocate to other locations (Delhi, Mumbai)

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Python Developer

  • Build responsive and highly performance backend applications.

  • Have attention for quality, maintainability, performance and testing.

  • Ability to lead and mentor junior team members.

  • 6+ Years of experience in Python Development.

  • Deep knowledge on Python frameworks like Django & Flask.

  • Experience on designing and building microservices applications using Python.

  • Strong skills on creating RESTful applications with Python.

  • Knowledge on connecting Python applications with database systems like MySQL, PostgreSQL and MongoDB.

  • Exposure to using queueing frameworks like RabbitMQ.

  • Strong object oriented skills and understanding of design patterns.

  • Familiar with Python unit testing tools.

  • Familiar with Agile web development in a dynamic fast paced environment.

  • Strong problem solving and analytical skills.

  • Basic understanding of front end frameworks like AngularJs and/or React.

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Java Developer

  • Add and support new features on Axisrooms products that will ship often daily to thousands of customers.

  • Work with various members of the team to endure that the feature works end to end.

  • Ability to wear different hats based on the need – Software Development(>80%), DevOps and Customer Support; the whole nine yards.

  • Mentor junior members (if required).

  • Conscientious self-starter with an ability to work with minimum supervision.

  • Expertise in Java/JEE, Spring MVC/Spring Boot, Hibernate, Restful Services, Linux OS and bare metal servers/AWS

  • Excellent grasp of Object Oriented programming concepts and practices.

  • Fastidious about unit testing and general code quality.

  • Good communication skills and a good team player.

  • Knowledge of Angular JS or similar JavaScript frameworks will be a plus.

  • 5+ years of experience.

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