Roles and Responsibilities

• Compiles information, analyzes and monitors actual sales against projected online sales.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.
• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
• Updates market knowledge and aligns strategies and approaches accordingly.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.)
• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.
• Provides revenue management functional expertise to Zonal manager and market Managers.
• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
• Communicates proactively with properties regarding rate restrictions and strategy.
• Assists hotels with pricing and provides input on business evaluation recommendations.
• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
• Provides recommendations to improve effectiveness of revenue management processes.
• Develops and manages internal key stakeholder relationships in a proactive manner.
• Acts as a liaison, when necessary, between property and regional/corporate systems support.

Skill / Experience Requirements

• 2 – 4 years of hands-on Hotel Revenue Management / reservations experience.
• Exposure to E-commerce sales of hotels
• A strong command on English is required; additional languages an asset.
• Any bachelors degree or equivalent Diploma