Do you want your hotel guest experience to be top-notch? By increasing guest experience, want bookings to boost? Then you have landed on the right page! Do you wonder how to do that? Let us explain it to you. While a pleased guest may have been delighted with their stay at your hotel, this does […]

We all know that the ongoing pandemic has impacted nearly all types of business models. When we talk about the hospitality industry, adapting to the new norms like contactless guest service doesn’t just keep guests safe. It also empowers hotels across size, category, offering, and location to stay competitive. Being a relatively new trend around […]

Personalization is an important part of any business. Customers appreciate it when hoteliers offer them curated experiences. They seek and even expect businesses to offer unique guest experiences to them. However, personalization in hotels is often misunderstood with customization. Personalization in hotels mainly refers to adapting products and services or even marketing strategies to meet [...]