For hotels, Online Travel Agents (OTAs) are one of the key distribution channels to market and sell their rooms. These third-party service providers sell your hotel rooms to their end-users. OTAs can help hoteliers sell more rooms to drive revenue growth with their deep reach across regions combined with a top-notch marketing strategy. This "all [...]

The travel and tourism industry has seen a major revolution with the advent of the internet as the primary source of information and action for customers. Earlier, people would call up hotels and make bookings personally or just drive to the destination and look for a suitable stay option. Now, that can be avoided with [...]

Being a part of the guest-facing industry, we understand that your offerings should suit your guests. This means you will have to evolve when their travel and hotel booking pattern changes. Now talking about changes in today's guests' hotel reservation pattern – have you noticed that last-minute online hotel booking is slowly catching up? No? [...]

According to a report, about 2% of visitors on a hotel website confirm their hotel reservation via online booking. Given that rate of success, travel agents online own the lion’s share in hotel bookings and charge a significant commission for the same from the hotel owners. A way out of this fix is implementing an [...]

The global hospitality business is still bearing the brunt of COVID-19. Hotel business across countries is in shambles. However, experts believe that the hospitality business will be the first to bounce back as soon as normalcy is restored. Why? People are eagerly waiting to travel after staying indoors for months together. And the moment travel resumes, [...]

We understand that as a hotelier, your mandate is to attract more guests, sell extra rooms, increase occupancy, and boost revenues. And when this is what exactly you are looking for, you must pay attention to the power of vacation packages. Also referred to as travel packages, holiday packages, or hotel packages, these exclusive hotel [...]

Personalization is an important part of any business. Customers appreciate it when hoteliers offer them curated experiences. They seek and even expect businesses to offer unique guest experiences to them. However, personalization in hotels is often misunderstood with customization. Personalization in hotels mainly refers to adapting products and services or even marketing strategies to meet [...]

As a hotelier, we all know that you can multiply your property's average daily rate (ADR) for hotel by the occupancy rate to know your revenue per available room (RevPAR). Or the other way to find your RevPAR is to divide your total room revenue by available rooms. This is a KPI that hoteliers like [...]

Today, our copy will not be the same usual piece – talking about how to adopt the right hospitality technology solutions, how they help you, and how to serve guests better. Instead, we will do something different for a change. We will spend some time looking at some of the hospitality industry terms. Being a [...]

The world is on a rebound spree and so for good reason. The lockdowns have been lifted in many parts and the vaccinations are proving effective in keeping people safe. Travelers are planning their next vacation after months of confinement within their own homes. Given such a scenario, it is expected that more and more [...]