Personalization is an important part of any business. Customers appreciate it when hoteliers offer them curated experiences. They seek and even expect businesses to offer unique guest experiences to them. However, personalization in hotels is often misunderstood with customization. Personalization in hotels mainly refers to adapting products and services or even marketing strategies to meet [...]

As a hotelier, we all know that you can multiply your property's average daily rate (ADR) for hotel by the occupancy rate to know your revenue per available room (RevPAR). Or the other way to find your RevPAR is to divide your total room revenue by available rooms. This is a KPI that hoteliers like [...]

Today, our copy will not be the same usual piece – talking about how to adopt the right hospitality technology solutions, how they help you, and how to serve guests better. Instead, we will do something different for a change. We will spend some time looking at some of the hospitality industry terms. Being a [...]

The world is on a rebound spree and so for good reason. The lockdowns have been lifted in many parts and the vaccinations are proving effective in keeping people safe. Travelers are planning their next vacation after months of confinement within their own homes. Given such a scenario, it is expected that more and more [...]

Corporate travelers or corporate transient travelers are a category of travelers who leave their usual working environments to travel to various destinations. They are increasingly gaining attention for the immense business potential they bring to the hospitality industry. An increased emphasis is being placed on appealing to this demographic which makes understanding them and their [...]

For hoteliers, nothing is more important than selling more rooms to increase occupancy and revenue. While platforms like Online Travel Agencies (OTAs) and online booking engines help you drive bookings, you can’t ignore another prominent booking or room distribution source – Global Distribution System (GDS). Today, we will see what you need to do to […]

Clear, coherent, and regular guest communication can help you enhance the guest experience. It enables you to cement a special bond with your existing and potential guests in many ways. It connects them with you, with your brand. Now, what will be your reaction if we tell you that an intelligent booking engine can help […]

Selling more rooms to increase occupancy and revenue is the ultimate aim of every hotelier irrespective of size, star category, offerings, and locations. And this becomes possible when you have an efficient online distribution system in place. In this context, we will today explain the two most essential pieces of hospitality technology solutions – Hotel […]

The battle with the Covid-19 pandemic is an on-going one, but now that the second wave of the deadly coronavirus has receded, many in the hospitality and tourism industry are rearing to open doors, quite literally, to travelers who are eager to make their summer getaway. Lockdowns and night curfews have been lifted from places […]

A hotelier only ever wants to sell the greatest number of rooms, at the most lucrative price point. The obvious thing to do today would be to make a hotel’s inventory available at the most sought-after digital marketplace. Hoteliers place their rooms for rent on online platforms such as OTAs, metasearch engines, and even their […]