Hotels are getting innovative and finding more ways to keep their customers satisfied and grow their business. Hotels need to be unique if they want to differentiate themselves from their competitors. They also need to have a top notch website, post high-quality content and receive positive online reviews. Have a loyalty program: Having a loyalty […]

The hospitality industry, truly has seen huge transformation in the last few years. The advances in the technology, along with the many players entering the market has made hotel owners and everyone else in the industry to impress customers.   In the good-ol’ days, making a customer happy was not as rewarding as it is […]

With the rise of influencers and their following at the newest viral social media platform, i.e. Instagram, all the businesses across the world are making it a point to create content for their Instagram handle. As a matter of fact, marketers and businesses across the world are taking Instagram more seriously as a marketing channel […]

Content is the ticket that leads user to the booking engine   Hotel details Make sure you have filled all the details the hotel wants such as Location, Room description, Dining services, Entertainment etc. Make sure complimentary and non-complimentary amenities are mentioned. Adding extra information about view from room and nearby attraction is added advantage. […]

Hospitality industry- A large group of business. They cover three primary areas accommodation, food and travel. This area is mainly focused on “Customer satisfaction”. Below are some traits of a hospitality professional:   Communication skill: Firstly, listening is very important in this field. To be a good speaker, one should be good listener. Secondly, try to […]

Airbnb now has availability in more than 65,000 cities, 194 countries having more than 4 million rooms listed. They have made it easier for over 260 million check-ins and is now affecting revenues of hotels. It is providing a different way for travellers to fulfil their occupancy needs. Airbnb growth through 2014 has reduced hotel […]